Question 1

What is considered 'heavy duty towing'?

Accepted Answer

Heavy duty towing involves vehicles that typically weigh over 26,001 lbs. This includes semi-trucks, tractor-trailers, buses, RVs, dump trucks, and other large commercial vehicles. It requires specialized, powerful tow trucks (wreckers) and experienced tow truck drivers. We cover all aspects of heavy duty towing, semi truck towing, and big rig towing and recovery.

Question 2

How much does heavy duty towing cost in Atlanta?

Accepted Answer

The cost of heavy duty towing, semi truck towing, and heavy truck towing varies based on several factors: the type and size of the vehicle, the distance of the tow, the complexity of the recovery (e.g., winching from a ditch), and the time of day. For an accurate quote for your specific big truck towing or big rig towing and recovery situation, please call Melvin Mann directly at 404-759-3245. We pride ourselves on fair and transparent pricing among towing companies.

Question 3

What areas in Metro Atlanta do you serve?

Accepted Answer

We serve the entire Metro Atlanta area, covering over 50 cities and all major highways like I-75, I-85, I-20, and I-285 with our 24 hour towing services. You can see a full list on our Service Areas page. If you're unsure if you're in our zone for heavy duty truck towing or semi truck towing, just call us!

Question 4

Are you available 24/7 for emergency semi towing?

Accepted Answer

Yes, absolutely. We operate 24 hours a day, 7 days a week, 365 days a year with professional tow truck drivers. Breakdowns don't follow a schedule, and neither do our 24 hour towing services. Call us anytime for emergency semi truck towing, heavy truck towing, big rig towing and recovery, or any other commercial vehicle emergency.

Question 5

Can you tow a fully loaded tractor-trailer?

Accepted Answer

Yes. Our heavy wreckers are rated to handle fully loaded tractor-trailers up to 80,000 lbs and sometimes more. We have the power and the expertise for big truck towing to safely tow your loaded rig without needing to offload cargo in most situations. This is part of our specialized heavy duty towing and big rig towing and recovery services.

Question 6

What information do I need to provide when I call for a tow?

Accepted Answer

To help our tow truck drivers respond as quickly as possible with our 24 hour towing services, please have the following information ready: 1) Your exact location (highway, mile marker, address), 2) The type of vehicle (e.g., semi-truck, box truck, big rig), 3) The nature of the problem (e.g., won't start, accident), and 4) Where you need the vehicle towed to. Our Send GPS Location page can help pinpoint your location for heavy duty towing.

Question 7

Do you offer services other than towing?

Accepted Answer

Yes. We offer a range of roadside assistance and recovery services for heavy duty vehicles, including winching/pull-outs, big rig towing and recovery, load shifts/transfers, and jump starts for commercial vehicles. You can learn more on our Services page.

Question 8

How do you ensure my vehicle isn't damaged during towing?

Accepted Answer

Our professional tow truck drivers are highly trained in heavy duty towing, semi truck towing, and heavy truck towing. We use the correct procedures for every type of vehicle and modern, well-maintained equipment, following industry best practices for everything from hooking up to securing the vehicle. For example, we know when to pull the axle shafts or disconnect the driveline on a semi-truck to protect the transmission. This is detailed on our How We Tow page.

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